Next-Gen ISP Billing & Management Platform
Streamline Hotspot, VPN, PPPoE and Static IP operations, automate supported workflows, and grow your internet service business with one management platform.
No card required to begin. Add provider-owned integrations when you are ready to use them.
Core gateway online
RADIUS responding
Everything You Need to Manage Your ISP
Production tools for ISP operations, with supported MikroTik automation and standards-based RADIUS connectivity for other compatible equipment.
Hotspot management
Create vouchers, set access limits and manage captive-portal branding from one workspace, with enforcement through the configured hotspot gateway.
PPPoE services
Keep PPPoE identities, plans, expiry dates and customer status together. Automate supported MikroTik equipment or connect another external-RADIUS NAS.
Static IP management
Organise IP pools and customer assignments by site, with the network policy applied through the provider's configured equipment.
Dedicated public IPs and port forwarding
Rent public IPv4 addresses for eligible MikroTik routers or publish only the TCP and UDP services you choose through dedicated or shared forwarding.
Explore this serviceVPN access
Choose an available VPN location for an eligible router and keep access type, connection status, usage and expiry visible in one workspace.
Client management
Manage customer profiles, contact details, plans, access identities, expiry dates and service status from one protected provider workspace.
Automated billing
Keep transactions beside the customer account and automate collection, reminders and reconnection through the provider's configured payment gateway.
Multi-channel alerts
Send payment reminders and service notices using approved email and SMS templates through the provider's configured delivery service.
Network management
Onboard MikroTik routers with the automated path and record other PPPoE/RADIUS equipment through the assisted workflow without exposing public admin ports.
Geospatial operations
Organise customers, routers and service locations by operational site so teams can work with the correct geographic and ownership context.
Business intelligence
Review customer, site, router, voucher, transaction and support activity through platform dashboards built from the provider's operating records.
Live router controls
See live health, interfaces, connected users and traffic, then run supported checks or approved controls—including restart and internet pause—from the provider workspace.
Parental and network policies
Block selected websites, set weekly quiet hours, or pause and restore client internet access while keeping the router's NetOps management path available.
Private exit routing
Route eligible MikroTik traffic through available data-centre or residential exit locations, with plan status, session duration and data use shown live.
Provider websites and domains
Create a branded provider website, claim an included NetOps address, connect a custom domain and publish a separate mobile-friendly captive-portal sign-in.
Merchant payments and receipts
Connect a supported gateway or bank-transfer instructions, keep settlement in your merchant account and give customers branded receipts for completed payments.
Teams and accountable access
Invite team members, choose exactly what each person can manage, require two-step verification for sensitive work and retain an action history.
Live chat and support
Talk with website visitors, receive browser and sound alerts, continue a live conversation as a team, and turn offline messages into tracked support tickets.
Customer self-service
Let customers create an account, request a published service, review active access, receive notices and open or print their payment receipts.
Partner programme
Introduce internet operators, track qualifying referrals and earnings in one partner dashboard, and request an available withdrawal method when eligible.
Guided onboarding and documentation
Follow searchable, illustrated guides for sites, routers, customers, vouchers, domains, payments, private routing, teams and daily operations.
Beautiful, branded login experience.
Present a professional entry point that works across devices and keeps your provider identity in front of the customer. Publication and access enforcement use the hotspot gateway configured for the site.
Your brand and domain
Use your own configured domain or an available TREJJ subdomain. Add your logo and brand colours without writing code.
Mobile-first experience
Present a clear login experience across phones, tablets and desktop devices.
Flexible access options
Use voucher, account, SMS or approved social sign-in journeys according to the access methods configured for the site.
Marketing space
Use the portal design for approved promotions, contact collection and social links while meeting your privacy and consent responsibilities.
Simple pricing for serious network operations.
Your monthly commitment covers the first portion of eligible usage. Beyond that, pricing follows active subscribers and activated hotspot vouchers, with automatic graduated discounts as your volume grows.
$5.00 monthly platform commitment This covers your first $5.00 of eligible usage. It is the monthly minimum, not an extra fee added to your usage.
Pay for active subscribers
$0.2000 per active subscriber / month
For providers managing enabled PPPoE or static-IP internet services.
- No per-router charge
- No fixed subscriber limit
- PPPoE and static-IP subscriber management
- MikroTik automation; assisted setup for other RADIUS equipment
Only enabled internet services count. Suspended and expired services are not charged. Graduated volume discounts apply automatically as monthly usage grows.
Pay when a voucher is first used
$0.0500 per activated voucher
For hotspot operators who want platform costs to follow real customer usage.
- No fixed hotspot-user limit
- No per-router charge
- Voucher generation and revocation records
- Captive-portal and bandwidth enforcement with approved setup
Unused, expired and revoked vouchers are not charged. The usage fee applies only on first activation, with automatic discounts for higher monthly volumes.
Calculate your monthly cost.
Enter your expected client and voucher usage to see the platform estimate in an available currency.
Accept payments through your own merchant account.
Connect a supported gateway to your business account so customer settlements remain yours.
Bank transfer
Direct settlement
Paystack
Africa
Monnify
Nigeria
Flutterwave
Africa
Razorpay
India
Cashfree Payments
India
Stripe
International
PayPal
International
See the operation without opening every router.
Keep sites, customers, router records, vouchers, support activity and approved transactions organised in one provider workspace.
- One operational view across sites
- Provider-separated records
- Engineering support through tickets
What our clients say about TREJJ NetOps.
Answers to common TREJJ NetOps questions.
The most important points about routers, PPPoE, hotspots, billing, security and support.
What is TREJJ NetOps?
TREJJ NetOps is an ISP operations platform for managing customers, internet plans, routers, vouchers, support and approved transaction records from one place.
Who is TREJJ NetOps built for?
It is built for ISPs, WISPs, hotspot operators and organisations that manage subscriber internet access across one or more locations.
Does TREJJ NetOps work only with MikroTik?
No. Any PPPoE-capable router or NAS that can use an external RADIUS server can use the assisted integration path. Automated provisioning and management are currently limited to supported MikroTik RouterOS equipment.
Does TREJJ NetOps support PPPoE?
Yes. The platform keeps PPPoE customer identities, plans, expiry and status together and connects them to supported RADIUS or MikroTik workflows after setup.
Can I sell hotspot access with vouchers?
Yes. You can issue and revoke vouchers with expiry and use limits. Acceptance and enforcement run through the site's configured captive portal and gateway.
Can the captive portal use my company branding?
Yes. Portal records support your business name, logo, colours and domain. The published experience uses the site and gateway configuration you approve.
How does pay-as-you-go pricing work?
A clear monthly platform commitment covers the first part of your eligible usage. Beyond it, pricing follows active PPPoE/static-IP subscribers and hotspot vouchers when they are first activated. Automatic graduated discounts apply as monthly volume grows, and routers are not charged separately.
Who receives payments from my internet customers?
Customer payments go to the merchant account connected by your business. TREJJ does not own your service revenue unless a separate written agreement says so.
Can another provider see my customers or routers?
Provider records are separated. A user must belong to the authorised provider workspace and hold the required permission before accessing its data.
What setup and support are available?
The normal workflow is designed for self-service. Engineering support is available through platform tickets for router integration, migration and network-specific setup.
Can I monitor and control a MikroTik router remotely?
Yes. An enrolled, online MikroTik can report health, interfaces, connected users and traffic. Supported controls and diagnostic tools are available from the router workspace, and sensitive actions require fresh verification.
What can the parental and network controls do?
For supported MikroTik routers, you can block selected website domains, set weekly quiet hours, or pause and restore client internet access without removing the router from NetOps.
How do NetOps VPN exit locations work?
An optional prepaid pass can route eligible MikroTik client traffic through an available data-centre or residential exit. The workspace shows the active access type, expiry, connection state, duration and reported data use.
Can NetOps create and publish my provider website?
Yes. Each eligible site can use an included NetOps address and can connect one custom domain within the account allowance. Branding, plans, contact details, merchant methods and the captive-portal sign-in remain under the provider's control.
Which payment methods can I offer customers?
You can configure any production integration available for your merchant country, or publish verified bank-transfer instructions. Only methods you configure and enable appear to customers, and settlement remains in your own merchant account.
Can my team work in the same provider account?
Yes. Invite each person separately, grant only the functions they need, and edit or remove access later. Important actions are recorded against the person who performed them, and two-step verification protects sensitive operations.
What can customers do through self-service?
Customers can create or accept an account, request a published plan, see their active service, receive notices and view or print available payment receipts. The provider still controls network activation and service decisions.
How does the TREJJ NetOps partner programme work?
An approved partner earns US$5 when a referred operator reaches US$10 in qualifying platform spend, then 10% of that operator's later qualifying spend each month for 12 months. Rewards are recorded in USD and remain subject to the Partner Programme terms and eligibility checks.
Does NetOps include live chat and support tickets?
Yes. Providers can chat with visitors from the site workspace. When the live desk is offline, a submitted message can become a tracked ticket. Providers can also open tickets with TREJJ for account and engineering support.
Where can I learn how to use each feature?
Open Documentation from the public menu or footer. It contains searchable, illustrated, step-by-step guidance for setup, network controls, private routing, payments, customers, teams and support.
Run billing, access records and network operations from one place.
Start with the self-service workflow. Engineering support is available when your router, RADIUS, payment or migration setup needs it.